Please allow 6 - 8 months, if needed sooner, we can rush - for a fee. Please email: email@example.com, for more info.
For custom dresses in any size, please make an appointment to join us in our bridal atelier for a fitting.
All headpiece orders require a 2-4 week turnaround period. You should receive your order within 5-10 business days after completion date. If something is out of stock we will let you know the status within 3-5 business days. If you need something by a certain date, please call us at 212.260.8600 or email us at firstname.lastname@example.org. You will get a confirmation email with your tracking number when your item is shipped. If you choose to ship your orders to multiple locations, there will be additional charges for each destination. We are unable to ship to P.O. Boxes at this time.
We are happy to ship internationally, but we do not cover taxes or duties. We ship via USPS International with prices ranging from $35-$100. For international orders, please call us at 212.260.8600 or email at email@example.com
RETURNS + EXCHANGES
Custom orders, wedding dresses, and jewelry are final sale.
Standard size items (everyday, clothing, Fuck Weddings gear, gifts, etc) shipped within the U.S. can be returned within 14 days in unwashed, unworn, and undamaged condition for store credit only.
Vintage is sold as is. Please call or email if you have any questions about an item’s condition. Vintage items shipped within the U.S. can be returned within 14 days in unwashed, unworn, and undamaged condition for store credit only.
We cannot return items shipped internationally.
To return items, please send concerns and tracking number to firstname.lastname@example.org.
Please be sure to insure the package and ship to the address below:
STONE FOX BRIDE
611 BROADWAY SUITE 613B
NEW YORK, NY 10012
Please include the following information:
- Your name and billing address
- The name, address, and zip code of the person who placed the order
- The original purchase price and date of purchase
- Reason for return
We offer same-day order cancellation only.
If you need to cancel your order, please contact us by phone, 212.260.8600, between the hours of 10am - 5pm.